Welcome to Trip-OK. These Terms of Service govern your use of our website and travel-related services. By accessing or using our website, you agree to be bound by these Terms.
1. Services
Trip-OK provides travel-related services including:
- Domestic Tour Packages
- International Tour Packages
- Hotel Bookings
- Transportation Services
- Cab Bookings
- Customized Travel Planning
- Group Tours
- Honeymoon Packages
- Family Vacations
- Corporate Travel Assistance
We act as a travel service provider and, where applicable, as an intermediary between customers and third-party travel suppliers.
2. Eligibility
You must be at least 18 years old and capable of entering into legally binding agreements to use our services.
3. Booking Process
Bookings are subject to:
- Availability
- Supplier confirmation
- Payment verification
- Government regulations
- Visa requirements (where applicable)
A booking is confirmed only after written confirmation from Trip-OK.
4. Pricing
Prices displayed on the website may change without prior notice due to:
- Airline fare changes
- Hotel rate changes
- Exchange rate fluctuations
- Government taxes
- Fuel surcharges
- Supplier updates
Final pricing is confirmed at the time of booking.
5. Payments
Customers agree to pay all applicable charges before the scheduled travel date unless otherwise agreed in writing.
Trip-OK reserves the right to cancel unpaid reservations.
6. Cancellations and Refunds
Cancellation and refund eligibility depend on:
- Airline policies
- Hotel policies
- Tour operator policies
- Vendor terms
- Timing of cancellation
Some bookings may be non-refundable. Processing times for approved refunds vary depending on payment providers and suppliers.
7. Travel Documents
Travelers are responsible for ensuring they possess all required:
- Passports
- Visas
- Entry permits
- Vaccination certificates
- Travel insurance (where required)
Trip-OK is not responsible for denied boarding or entry resulting from incomplete or invalid travel documentation.
8. Customer Responsibilities
Customers agree to:
- Provide accurate information
- Follow local laws
- Respect hotel and transport policies
- Arrive on time for scheduled departures
- Maintain valid travel documents
- Cooperate with service providers
9. Third-Party Providers
Hotels, airlines, transportation companies, cruise operators, and local tour providers operate independently.
Trip-OK is not liable for delays, cancellations, service interruptions, strikes, weather events, or other actions beyond our reasonable control that are attributable to third-party providers.
10. Limitation of Liability
To the fullest extent permitted by law, Trip-OK shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our services. Our liability, if any, shall be limited as permitted by applicable law and subject to the terms of the relevant booking.
11. Force Majeure
Trip-OK shall not be liable for delays, cancellations, or failures caused by events beyond reasonable control, including but not limited to:
- Natural disasters
- Floods
- Earthquakes
- Epidemics or pandemics
- War
- Civil unrest
- Government restrictions
- Airline strikes
- Severe weather
- Transportation disruptions
12. Intellectual Property
All website content, including text, graphics, logos, images, videos, software, trademarks, and branding, is the property of Trip-OK or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.
13. User Conduct
Users agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access
- Upload malicious code
- Interfere with website functionality
- Infringe intellectual property rights
- Submit false or misleading information
14. Privacy
Your use of our services is also governed by our Privacy Policy.
15. Governing Law
These Terms shall be governed by the laws applicable to the jurisdiction where Trip-OK is established, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.
16. Changes to These Terms
Trip-OK may update these Terms of Service from time to time. Updated versions become effective upon posting on this website. Continued use of the website constitutes acceptance of the revised Terms.
17. Contact Information
Trip-OK
- Email: info@trip-ok.com
- Phone: +91-9145936915
- Website: https://trip-ok.com