Welcome to Trip-OK ("Trip-OK", "we", "our", or "us"). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website or use our travel-related services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
When you submit an inquiry, request a quotation, or book travel services, we may collect:
- Full Name
- Email Address
- Mobile Number
- Country and City
- Travel Destination
- Travel Dates
- Number of Travelers
- Budget Preferences
- Hotel Preferences
- Passport details (only when required for bookings)
- Emergency contact information (if necessary)
Payment Information
Trip-OK does not intentionally store your complete debit or credit card information. Payments may be processed securely through trusted third-party payment providers.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Screen Resolution
- Referral Website
- Pages Visited
- Time Spent on Website
- Clickstream Data
Cookies
We use cookies and similar technologies to:
- Improve website performance
- Remember your preferences
- Analyze website traffic
- Enhance user experience
- Measure advertising effectiveness
You can disable cookies through your browser settings, although some website features may not function properly.
2. How We Use Your Information
Your information may be used to:
- Provide travel quotations
- Process tour bookings
- Arrange hotel reservations
- Arrange transportation services
- Respond to customer inquiries
- Confirm reservations
- Send booking updates
- Provide customer support
- Improve our services
- Personalize your travel recommendations
- Detect fraud or abuse
- Comply with legal obligations
3. Marketing Communications
With your consent, we may send:
- Promotional offers
- Seasonal travel packages
- Special discounts
- Holiday offers
- Travel newsletters
You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.
4. Information Sharing
We may share your information only when necessary with:
- Hotels
- Airlines
- Tour Operators
- Cab Service Providers
- Visa Assistance Partners
- Insurance Providers
- Payment Processors
- Government Authorities (when legally required)
We never sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL encryption
- Secure servers
- Limited employee access
- Password-protected systems
- Regular security updates
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your booking
- Provide customer support
- Meet legal and tax obligations
- Resolve disputes
- Enforce agreements
After this period, your information will be securely deleted or anonymized where appropriate.
7. Third-Party Services
Our website may contain links to third-party websites and services, including payment gateways, hotel partners, airline booking systems, maps, or social media platforms.
We are not responsible for the privacy practices or content of third-party websites.
8. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict certain processing
- Object to certain processing
- Withdraw consent
- Request a copy of your information where applicable
To exercise these rights, please contact us using the information provided below.
9. Children's Privacy
Our services are not intended for individuals under the age of 18 without the involvement of a parent or legal guardian.
We do not knowingly collect personal information from children.
10. International Transfers
If your travel arrangements require working with international service providers, your information may be transferred to countries outside your country of residence. We take reasonable measures to protect such transfers in accordance with applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact:
Trip-OK
- Email: info@trip-ok.com
- Phone: +91-9145936915
- Website: https://trip-ok.com